Terms and Conditions

1. Introduction

Welcome to Advance Cars New Spare Parts, your one-stop shop for spare parts. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, please do not use our website.

2. Product Information and Availability

We make every effort to ensure that the information on our website is accurate and up to date. However, product descriptions, prices, and availability are subject to change without notice. We cannot guarantee that all products are always in stock, but we will do our best to fulfill all orders.

3. Orders and Payment

By placing an order on our website, you are offering to purchase a product subject to these terms and conditions. We reserve the right to accept or reject any order at our discretion.

4. Pricing

All prices listed on our website are in AED. Prices are subject to change at any time without notice. In the case of an error in the pricing of an item in your order, we will notify you before processing the order and you may choose to cancel the order or confirm the correct price.

5. Shipping and Delivery

We will ship your order to the address provided during checkout. Delivery times may vary based on the shipping method and destination. We are not responsible for any delays caused by third-party shipping carriers or unforeseen circumstances.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with a product, you may return it within 3 days of receipt, provided that the item is unused, in its original packaging, and in resalable condition. Certain items may be non-returnable, including but not limited to opened or used parts, electrical components, and customized orders.

Refunds will be issued to the original payment method once the returned product is received and inspected. Shipping costs are non-refundable.

7. Privacy and Data Protection

We value your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our data practices as outlined in the Privacy Policy.

8. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new terms.